ELPAC Known Issues
About Supported Operating Systems
A new version of a supported desktop or mobile operating system may not be supported immediately upon its release. It is recommended that you do not upgrade student testing devices until the operating system version is supported. More information, as well as the list of supported operating system versions, can be found on the Secure Browsers web page.
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Students who have taken the Initial ELPAC since Friday, August 13, 2021, will receive a Student Score Report that contains their score. However, because of an issue with the English Language Acquisition Status (ELAS) updates that TOMS sends to CALPADS, students will remain “To Be Determined” in CALPADS and TOMS until the expected resolution on Monday, August 30, 2021. This will also affect any reports in TOMS where the ELAS is shown.
When students are using a macOS 11 (Big Sur) device to take tests in remote sessions, the screen sharing feature does not function properly. While students are permitted to share a screen with the test administrator or test examiner, the student interface does not display on the Test Administrator Interface. This issue occurs whether the student is using a conventional web browser or the secure browser application.
Workaround: Students must use Chrome, Windows, or an earlier supported macOS version, to be able to use screen sharing.
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The 2021-22 Initial ELPAC Student Score Data File in TOMS is not downloading for LEAs with students who have completed the Initial ELPAC.
2020–21 Initial ELPAC Braille/Visual Impairment Directions for Administration change:
Grades 9–12 Speaking computer-based braille test
The 3rd SAY line in the Speaking—Summarize an Academic Presentation item on page 30 contains a typo. The SAY line should read, “You are going to listen to some information about satellites.” Please cross out or ignore the words “seed dispersal” and replace them with “satellites.”
When the student completes the Recording Device Check during the logon process, the button that should read [I heard my recording] is instead displaying [Try Again]. We are working to correct the button text and will post an update as soon as this issue is resolved.
Workaround: Students should select the [Try Again] button, verify that the green check mark displays at the top-right corner of the recording device check, and then proceed with the assessment.
The secure browser for Mac computers is not currently supported on computers using macOS 11 (also known as “Big Sur”). At this time, the secure browser is only functional on computers using OS X 10.11 or macOS 10.12 through 10.15.
Resolution: Secure browser version 12.6 is now available and supports macOS 11 or Big Sur. More information can be found on the Secure Browsers website.
Some local educational agencies are reporting that they are experiencing technical issues with the camera during remote testing. Instead of displaying the student video, the Test Administrator Interface shows a gray cloud.
Resolution: This issue has been resolved. LEA staff can resume all remote testing.
Note: If the student is not visible in the Test Administrator Interface, the test administrator or examiner should ask the student to pause the test and then reenter the test. If the issue persists, notify CalTAC. CalTAC will request the following information:
The secure browser for iPad is currently not functioning as intended for remote administration.
At this time, local educational agency staff should not attempt remote testing of students who are using iPads.
Resolution: This issue has been resolved. LEA staff can resume remote testing on iPads.
Summative ELPAC Directions for Administration change:Grades 11–12 Speaking Forms 1, 2, 4, 5, 6
The Speaking Student Score Sheet on page 40 has the administration year as “2020” which is incorrect.
Initial ELPAC Directions for Administration change:Grades 9–12 Listening, Speaking, Reading and Writing
In the Beginning the Listening Test section on page 17, the answer key information is incorrect.
Initial ELPAC Directions for Administration change:Grade 1 Listening, Speaking, Reading and Writing
In the Writing domain on page 40, question #1, the text of the “Point to” line is incorrect and does not match the image for this question.