ELPAC Known Issues

ELPAC Known Issues Log
Date Identified Date Resolved Issue
08/25/21 TBD

The 2021-22 Initial ELPAC Student Score Data File in TOMS is not downloading for LEAs with students who have completed the Initial ELPAC.

  • Resolution: This issue has been resolved.
08/19/21 TBD

Students who have taken the Initial ELPAC since Friday, August 13, 2021, will receive a Student Score Report that contains their score. However, because of an issue with the English Language Acquisition Status (ELAS) updates that TOMS sends to CALPADS, students will remain “To Be Determined” in CALPADS and TOMS until the expected resolution on Monday, August 30, 2021. This will also affect any reports in TOMS where the ELAS is shown.

06/3/21 TBD

When students are using a macOS 11 (Big Sur) device to take tests in remote sessions, the screen sharing feature does not function properly. While students are permitted to share a screen with the test administrator or test examiner, the student interface does not display on the Test Administrator Interface. This issue occurs whether the student is using a conventional web browser or the secure browser application.

Workaround: Students must use Chrome, Windows, or an earlier supported macOS version, to be able to use screen sharing.

06/11/21 06/14/21

2020–21 Initial ELPAC Braille/Visual Impairment Directions for Administration change:

Grades 9–12 Speaking computer-based braille test

The 3rd SAY line in the Speaking—Summarize an Academic Presentation item on page 30 contains a typo. The SAY line should read, “You are going to listen to some information about satellites.” Please cross out or ignore the words “seed dispersal” and replace them with “satellites.”

  • Resolution: The Braille/Visual Impairment DFA has been updated. LEAs may make the correction directly in their copy of the printed DFA. LEAs may also either download the updated DFA file in Moodle or the replacement page in Moodle.
02/23/21 03/12/21

When the student completes the Recording Device Check during the logon process, the button that should read [I heard my recording] is instead displaying [Try Again]. We are working to correct the button text and will post an update as soon as this issue is resolved.

Workaround: Students should select the [Try Again] button, verify that the green check mark displays at the top-right corner of the recording device check, and then proceed with the assessment.

11/12/20 03/08/21

The secure browser for Mac computers is not currently supported on computers using macOS 11 (also known as “Big Sur”). At this time, the secure browser is only functional on computers using OS X 10.11 or macOS 10.12 through 10.15.

Resolution: Secure browser version 12.6 is now available and supports macOS 11 or Big Sur. More information can be found on the Secure Browsers external icon website.

02/09/21 02/10/21

Some local educational agencies are reporting that they are experiencing technical issues with the camera during remote testing. Instead of displaying the student video, the Test Administrator Interface shows a gray cloud.

Resolution: This issue has been resolved. LEA staff can resume all remote testing.

Note: If the student is not visible in the Test Administrator Interface, the test administrator or examiner should ask the student to pause the test and then reenter the test. If the issue persists, notify CalTAC. CalTAC will request the following information:

  • Type of device the test administrator or examiner is using
  • Type of device the student is using
  • Assessment being administered
  • Test session ID
  • Student SSID
  • Whether the student was visible at some point
  • Which other parts of the communication widget were not functioning
02/09/21 02/10/21

The secure browser for iPad is currently not functioning as intended for remote administration.

At this time, local educational agency staff should not attempt remote testing of students who are using iPads.

Resolution: This issue has been resolved. LEA staff can resume remote testing on iPads.

01/28/21 02/04/21

Summative ELPAC Directions for Administration change:

Grades 11–12 Speaking Forms 1, 2, 4, 5, 6

The Speaking Student Score Sheet on page 40 has the administration year as “2020” which is incorrect.

  • Resolution: The administration year was updated to “2021.” It is recommended that LEAs either cross out and replace the incorrect year with the correct year or reprint page 40 if they have already printed this Directions for Administration.
09/02/20 09/08/20

Initial ELPAC Directions for Administration change:

Grades 9–12 Listening, Speaking, Reading and Writing

In the Beginning the Listening Test section on page 17, the answer key information is incorrect.

  • Resolution: The Answer Key information has been updated. The revised version was posted in the Test Operations Management System on September 4, 2020. It is recommended that LEAs either cross out and replace the incorrect information on the answer key with the correct information or reprint page 17 if they have already printed this Directions for Administration.
07/31/20 08/05/20

Initial ELPAC Directions for Administration change:

Grade 1 Listening, Speaking, Reading and Writing

In the Writing domain on page 40, question #1, the text of the “Point to” line is incorrect and does not match the image for this question.

  • Resolution: The “Point to” line has been corrected to match the images. The revised version was posted in the Test Operations Management System on August 5, 2020. It is recommended that LEAs either cross out and replace the incorrect word with the correct word or reprint page 40 if they have already printed this Directions for Administration.